Dr. Alexander Li Lays Out Vision for Future of US Healthcare in Keynote Talk

Dr. Alexander Li Lays Out Vision for Future of US Healthcare in Keynote Talk

11 May 2017 - Dr. Alexander Li was the keynote speaker at EHSSENTIALS 2017 UCLA, a healthcare industry Environmental Health & Safety symposium. The talk began with Li explaining a key issue with the US healthcare industry today - the lack of access to healthcare among US residents (particularly among the poor, people of color, and illegal residents) despite the US healthcare industry’s ability to provide high-quality healthcare, and despite the vast, if not excessive, amount of money circulating through it.

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Live Blog: EHSSENTIALS 2017 UCLA - A Look at Crisis & Risk Communications

Sandy Skees, Principal Consultant at BSI, spoke about risk communications at EHSSENTIALS 2017 UCLA. In her talk she touched upon the use of appealing to emotion (e.g., familiarity, empathy) when communicating time-sensitive crisis information, as this can help one commit the information to memory and react in a positive manner. She also stressed the importance of preparing communications in advance, be it text messages, emails, tweets, etc., so that one can quickly respond to questions that come in during an incident. Another important point of emphasis was the need for consistent feedback loops: making sure you receive feedback whenever you release a communication to ensure that the right message comes across.

Skees' overall guiding principles of crisis & risk communications:

o   Be first

o   Be right

o   Be credible

o   Express sympathy

o   Promote action

o   Show respect

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Convergence

convergence is an environmental, health, safety and social management consultancy that specializes in multi-country (international) projects and programs.  We are able to meet our clients’ needs on a global scale while recognizing the important regional differences that our clients face in conducting business. Our country health and safety legal compliance tools for offices, retail and service sectors, known as CORE, are the foremost resource of its kind.

Live Blog: EHSSENTIALS 2017 UCLA - Highlighting Kaiser Permanente's CIRAS System for Risk Management and Incident Analysis

Dang Nguyen, Senior Manager of EH&S at Kaiser Permanente, gave a presentation today at EHSSENTIALS 2017 UCLA on the hospital group's implementation of technology into their risk management and incident analysis procedures. Nguyen highlighted Kaiser Permanente's native CIRAS system (Comprehensive Incident Reporting and Analysis System), which ties together risk management, cause-effect mapping, and internal reporting into a single comprehensive system. He pointed out that while most organisations use Excel for their process and cause-effect mapping, CIRAS has a more user-friendly user graphic user interface which ties directly to an internal database of risks and actions/conditions that can lead to incidents, including environmental factors, equipment factors, procedure factors, and human factors. Nguyen stated that moving forward, the next steps to achieving user-friendliness in their system is replacing safety industry jargon with "plainspeak" and generally improving software training for employees.

Comment

Convergence

convergence is an environmental, health, safety and social management consultancy that specializes in multi-country (international) projects and programs.  We are able to meet our clients’ needs on a global scale while recognizing the important regional differences that our clients face in conducting business. Our country health and safety legal compliance tools for offices, retail and service sectors, known as CORE, are the foremost resource of its kind.